Founding Associate (Operations)
We’re looking for a founding Associate — someone who lives to solve problems, move fast, and build aggressively with AI.
This is not a 9-to-5 job. It’s a startup grind, a sprint-marathon. We’re building something big, and we need someone all-in — ambitious, relentless, and hungry to win.
What you’ll be doing:
CEO Support including calendar and email management where necessary
Own operations end-to-end: from process design to execution.
Build in-house AI tools & agents to supercharge productivity across sales, marketing, and internal ops. We want fewer manual processes, more automation.
Streamline revenue ops: plug in with the founders on sales pipelines, lead gen, CRM, and closing gaps with data + automation.Run financial reporting, budgeting, and fundraising support like a second brain to the founding team.
Jump into whatever needs doing — product ops, finance, team hiring, investor decks, analytics — you name it.
Who you are:
AI-native: you know your way around ChatGPT, Zapier, Notion, etc. Bonus if you can prompt-engineer or spin up custom AI agents.
You don’t wait to be told what to do. You see the gaps, and you fill them.
You’re obsessed with efficiency and execution — and know how to track it to ROI.
You’re willing to put in the hours, weekends if needed — because you're driven by impact, not clocking out.
You want to be in the room where it happens — not just a cog in the wheel.
Why this role?
Work directly with the founders from Day 1. Total visibility, real impact.
Shape the foundation of a high-growth, AI-powered startup.
Not for:
❌ Clock-watchers
❌ People who need micromanaging
❌ “That’s not my job” types
Company description
Our vision is to create the world's smartest AI agent for Customer Support in the B2B SaaS sector. Our aim is to get B2B companies to ticket zero by the end of 2026.
Only a single-digit percentage of SMEs have adopted AI in their customer-facing teams. We’re already trusted by over 200 paying companies, including Mynt, Yabie, Steelwrist, SVAB, and many more.
We’re building end-to-end support automation with a bold mission: to deliver 100% fully autonomous customer support. From triage to resolution, our AI handles the entire support flow—freeing up human teams to focus on strategy and innovation.
Join us in building the world’s smartest and most accurate AI brain across customer domains—and beyond.
What we’re offering:
💰 Competitive salary
📈 Equity — real ownership. Founding-level upside.
🛠️ Access to the best AI tools and stack to build fast and smart
🚀 Responsibility from Day 1 — you'll be in the inner circle, not just another hire

Stockholm
About Hypertype
We solve urgent pains of billions email and chats conversations. Our vision is to build the smartest experience for customer communications with real-time data.
Founding Associate (Operations)
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